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Channels

Here is where you will manage all the channels that you have created that is tied to your Tenant account.

Create Channel​

  1. Click on the blue "Add Channel" button on the top right side.
  2. Select either one or more of the Platform that you wish to create:

Telegram​

This channel is the basic "testing" channel we often use, as it is free and extremely easy to create.

  1. Fill in the details of the Bot name and number as well as the API Key that is given by @BotFather bot in Telegram.
  2. Click on Test once you fill in the API and if the API Key is valid, you can then proceed to create the Channel.

WhatsApp​

The official Meta Channel that uses Gupshup as our service provider. You will need to obtain the Gupshup API key from CEO Samuel to proceed.

You will need to complete the WABA Verification first on Meta Business Page for you to be allowed to create this Channel.

360Dialog​

Similar to the basic WhatsApp Channel, 360Dialog is another service provider that offers cheaper rates compared to Gupshup. You will need to obtain the Gupshup API key from CEO Samuel to proceed.

You will need to complete the WABA Verification first on Meta Business Page for you to be allowed to create this Channel.

WhatsApp Web​

This Channel uses your personal/business WhatsApp as a Channel itself, turning your WhatsApp into a DWA bot, by linking it through a unique QR Code.

warning

Do be warned that your number may get flagged as spams if you abuse the bot too much, such as spamming it to random people. Criteria on flags and bans are still not definitive.

  1. Simply fill in the name of the Channel, place your Contact Number, and click the blue "Add" button to create the Channel.
  2. A unique QR Code will be generated for you to scan through your WhatsApp > Linked Devices > Link a Device

Edit Channel​

Currently you are not allowed to change or edit the information on Channels, except for Telegram API Key.

  1. Click on the Telegram Channel you wish to edit.
  2. Then feel free to change the API Key.
  3. Click on Test and once it has verified it is a valid API Key, you can click on the blue "Update" button to save your changes.

Deactivate Channel​

Deactivating Channel temporarily disables the Channel from being used, causing any Applications tied to the Channel to be halted. (unless the Application has more than one Channel, then the rest of the Channels will work just fine)

  1. Click on the Channel you wish to deactivate.
  2. Go to the Status Tab.
  3. Press the toggle for "Activate" and click the blue "Next" button, then the blue "Update" button.
  4. Your Channel is now deactivated.

Activate Channel​

  1. Click on a Deactivated channel you wish to reactivate.
  2. Go to the Status tab.
  3. Press the toggle for "Activate" and click the blue "Next" button, then the blue "Update" button.
  4. Your Channel is now activated and it will resume its usual operations.

Default Channel​

Entry Point​

This module allows triggering of Drifts without the need of Trigger Commands, instead it uses User's input as a Trigger. This module is sometimes referred to as Fallback, as it acts as a net, should the user reply the bot with an unknown command or any texts without "/", such as hi or hello.

Setting up an Entry Point Drift to a Channel replaces the Default output of "Sorry I could not understand you" to your specified Drift.

It uses Entry Point Drifts that can be found in Default Applications, hence you would need to create an Entry Point Drift first, before creating a CRON.

  1. Click on the Channel you wish to add the Entry Point Drift.
  2. Go to the Misc. tab, and add the Drift you have set up.
  3. Click on Update, and the Channel's Entry Point Drift will be updated.

Delete Channel​

At the moment, you cannot delete Channels